PROGRAM & PORTAL SUPPORT

• What is the Portal?

• How will I get my questions answered?

• How do I find and use the Video Search Tool?

• How do I shoot a good photo to share in the CVP Artists Community?

• How do I find and navigate the FAQ Bank?

• How do I reset my password and/or change my avatar or profile image and information in the CVP portal?

• Why can't I access all of the modules?

• How do I turn on/off captions on portal videos?

• Why can't I see the videos on the CVP portal?

• What is an Image Adjustment?

• Why can't I hear the videos on the CVP Portal (no sound)?

• How many people are in CVP?

• What is a Bite Size video?

• How do I remove the red banner I see when I log into the CVP portal?

• Why is the video blurry or not clear on the CVP Portal?

• Where can I see the recording of the Live Call?

• How do I update my password and avatar or profile image in the Portal?